Do be advised that the 'DWP' call handlers are not PIP advisers. Those not awarded had only a 16 per cent probability of preferring telephone given a three-way choice, almost unchanged from the two-way choice model prediction of 17 per cent. Your assessment centre might ask you for a letter from your doctor or other evidence that you need an alternative location for your assessment. London Nearly two thirds of claimants (65 per cent) were aware that they could have a third person present on the call for support. If you want to know how often you have problems with the activities, fill out the form. Only 19 per cent would be predicted to still opt for face-to-face. WebThose who were awarded PIP were more likely to favour telephone (62 per cent) than those with an unknown outcome (49 per cent) and those who were disallowed (18 per cent). Hopefully you will be "lucky" That's why benefits like Personal Independence Payment (PIP) can make such a difference. Pip telephone assessment experience. Those who preferred a face-to-face assessment reported a range of reasons, the most common being that they would be better able to explain their condition, would find it easier/more comfortable to speak to someone in person, could communicate more easily and build rapport with the assessor. someone goes out with you. Home PIP, DLA, and AA If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. A fifth said that video would make them too nervous or anxious (20 per cent) and/or that they would not know how to use the technology (19 per cent). If you say you came alone on the train, theyll make a note that you can travel alone on public transport. As your wife has received a text message then she will need to make sure that she answers the phone between the time stated in the text. These kinds of professionals ensure that those requiring help and assistance from the Government are able to get it and play a key role in the health system. You dont become too concerned about the word severe since anxiety and distress can appear different in severe expressions in affected people. Unweighted base: All claimants who recalled receiving information prior to their assessment (n=728). she had her assessment 2 months ago, but since than she has been assaulted, is back on quetiapine and her mental health is so much worse than when the assessment was done. Here is a sample PIP question on mental health: Do you need help from another person to plan a route to somewhere you know well? We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. a friend of mine has been on pip for 2 years. Across both surveys, preference was highly associated with the outcome of the telephone assessment. 64 Posts. Over nine in ten (93 per cent of) claimants were satisfied that the assessor called on time and 98 per cent agreed that the assessor explained clearly what would happen at the beginning of the call. Furthermore, claimants who did not report mental health conditions were more likely to be satisfied with their assessment (78 per cent), than those with mental health conditions (69 per cent). Again, logistic regression was used to understand better the factors that explain claimants preference for each of the three assessment channels over the other channels or having no preference. PIP telephone assesment today. You have accepted additional cookies. The PIP assessment with questions on mental health is not based on the mental health concern you are facing. Be yourself; you want them to see you how Around three quarters (76 per cent) of claimants reported no difficult topics. Over three out of four (78 per cent) also agreed that the assessor listened to them and made sure they understood what the claimant was saying. Women were also more likely to report practical difficulties (36 per cent, compared to 26 per cent of men). Adding variables relating to a claimants assessment experience, demographics and health conditions in different stages allows us to observe the influence of each variable independent of the other variables- on our outcome of interest, namely their choice of assessment channels. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Hopefully you will be "lucky" Nearly half (47 per cent) of PIP claimants and one in three (32 per cent) of those undergoing WCA drew on additional support or information before the assessment beyond DWP or the assessment provider, most commonly a friend or relative. If you are considered to not have much disability in certain activities, you should try some of the following activities: organizing and cooking food eating and drinking controlling your treatments washing and bathing Men and claimants aged under 35 were more likely to seek additional support. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. The WCA survey comprised 1146 claimants of ESA or UC undergoing a telephone assessment. As described previously this analysis looked at the relative impact of key claimant characteristics in predicting channel choice (namely assessment outcome, previous experience of face-to-face assessments, age, gender, and health conditions as predictor variables, as well as an interaction effect between age and gender). The survey used quotas to meet required number of interviews by key variables (age, gender and assessment provider). This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. This analysis focussed on the same five variables (namely, assessment outcome, previous experience of face-to-face assessments, age, gender and health conditions) to establish which are good predictors of claimants channel preference. Eighty-three per cent of claimants experienced no technical issues during the call. If you would like to know more about DWP research, email socialresearch@dwp.gov.uk. No two people are affected in the same way but let us look at some of the Nearly half (47 per cent) of claimants drew on additional support or information before the assessment beyond DWP or the assessment provider. This approach allows us to estimate the relationship between each of these five variables on channel preference, while controlling for the other four factors. Some will then be asked to complete a WCA, to further measure the extent to which illness or disability affects their ability to work. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. Atos and Capita are obligated to administer PIP medical assessments with questions on mental health to people who are applying for this benefit program. poppy123456 Community member Posts: 38,820 Disability Similarly, claimants placed in the LCWRA group had a strong preference for telephone (over face-to-face) after taking their other characteristics into account. Dont worry we wont send you spam or share your email address with anyone. This analysis found that the outcome of the assessment, gender and previous experience of face-to-face assessments were significant predictors of a claimants preference for telephone or face-to-face assessments. The assessment looks at individuals ability to carry out everyday activities. If you take someone with you to the assessment, they can also claim travel expenses if they travel with you. They need to use that actual phrase. Four in ten claimants (41 per cent) preferred face-to-face assessments and similarly 39 per cent preferred telephone assessments. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. Men were also more likely to prefer a telephone assessment, but not to the same extent as women. Nearly one third of this sub-group (31 per cent) felt they were just unable to fully explain the impact over the telephone and needed face-to-face contact. We use some essential cookies to make this website work. and Pensions or any other government department. Since the introduction of the COVID-19 lockdown measures in March 2020, the usual face-to-face assessments were temporarily suspended and replaced with telephone assessments. 64 Posts. Claimants were asked whether they experienced any technical issues during the call. They can help you feel more comfortable, add information to what you say or take notes. You are currently in the en section of the site. You will also be qualified with this kind of benefit when you are aged 16 and over. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. Claimants who had been disallowed PIP were slightly less likely to have sought support. When you have fulfilled your PIP form and sent it to DWP, this kind of department will be sending you an appointment letter. To prepare adequately for your PIP assessment, we advise that you do the following before the assessment: You can request back the money you spend travelling to and from your PIP assessment. Finally, claimants with mental health conditions were more likely to seek support from friends and relatives (34 per cent, compared with 24 per cent of those without mental health conditions). Previous experience of face-to-face assessments did not have a significant effect on the likelihood of preferring a telephone or video assessment. Those that did tended to report difficulties hearing or being heard over bad lines or the lines cutting out. If you are considered to not have much disability in certain activities, you should try some of the following activities: organizing and cooking food eating and drinking controlling your treatments washing and bathing In this model, only reporting a mental health condition was associated with a slightly decreased preference for a video assessment. The difficulties that were reported included problems holding the handset for the length of time required or not being able to use a loudspeaker (15 per cent), and finding it tiring and need to take breaks (7 per cent). You can ask for an adjustment of your appointment date for your PIP assessment with questions on mental health by calling your assessment provider using the contact number in the appointment letter. Of the small number who did not feel able to explain their condition clearly, nearly four in ten (38 per cent) cited issues with the assessor not listening, seeming uninterested, or not understanding them. Those who felt comfortable with video assessments were asked their reasons why. Pip telephone assessment experience. Well send you a link to a feedback form. Younger claimants were more likely to have used video calls (83 per cent of those aged 35 or younger) than older claimants (47 per cent of those aged 55 or older). Nine per cent of claimants also reported having a general discomfort discussing information over the telephone but identified no specific topic. This analysis provides an estimate of the relationship between each of these variables and a claimants assessment preference, while controlling for the other variables included in these models. You can score enough points and get either the daily living part, the mobility part, or both. You will need to contact the assessment provider and request a home assessment. Claimants were asked about their experience of having someone on the call to support them or provide assistance during the assessment. PIP telephone assessment | Mental Health Forum Unanswered threads Talk with people who know what it's like! Some also consulted a social worker or support worker (4 per cent), a charity or support group (2 per cent), JCP (2 per cent) or Citizens Advice (2 per cent). You should check for yes if you have one of the following conditions: This is another sample PIP assessment question on mental health: Are you unable to go out because of severe anxiety or distress?YesNoSometimes. What benefits are available for mental health carers? You will be required to talk about how your condition affects you despite detailing it in your PIP form. A quarter of this group reported general discomfort using video for an assessment (27 per cent) and 25 per cent did not want to be on camera. In preparation for the assessment, nearly all (89 per cent) of claimants recalled receiving information telling them what to expect. In total, three quarters of PIP claimants (75 per cent) and 94 per cent of those undergoing WCA were satisfied with how the telephone assessment was conducted. The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. Those who had their PIP claim awarded and those with an unknown outcome were more likely to agree that they were able to explain how their condition affects them than those who had their claim disallowed (87 per cent and 81 per cent respectively, compared to 58 per cent). For example, LCWRA claimants may be more likely to have a particular health condition which could be the underlying reason for their choice of channel. TW9 4DU Men were less likely to be predicted choosing telephone (47 per cent probability) and more likely to choose face-to-face (33 per cent probability). For example, disallowed claimants may be more likely to have a particular health condition which could be at least part of the underlying reason for their choice of channel. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations. Those with previous experience of a face-to-face assessment were more likely to choose a telephone assessment when presented with this choice (64 per cent) than those for whom it was a new claim (56 per cent). Youll need to take the following form of identification with you to the assessment: In addition to identification, you should also take the following to your PIP assessment: If you can, you should take someone else if they are over 16 - with you to your PIP assessment. PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. Of those who made suggestions one in ten (10 per cent of) claimants stated that the assessment needed to be face-to-face and 8 per cent asked for more information prior to the call. Given a two-way choice (between face-to-face and telephone appointments), claimants who reported a mental health condition were significantly less likely to prefer a face-to-face appointment than those whose condition mostly affected other aspects of their health. Claimants who recalled receiving a communication were asked whether any other information would have been helpful prior to the assessment. Those placed in the LCWRA group were more likely to report doing so (94 per cent) than those who were awaiting further assessment (82 per cent). It will take only 2 minutes to fill in. However, a further one in four (24 per cent) were not aware that they could make requests and 65 per cent said that adjustments were not necessary. Even with the letter, the DWP can still turn down a paper-based If youre in the armed forces or a close family member of someone who is, the rules on living and registering in England, Wales or Scotland isnt practised. Nine in ten (91 per cent of) claimants said they received this information. They later changed the award because they looked into everybodys claim as they felt they hadnt been This allows us to compare predicted probabilities that are adjusted for other co-factors that may be correlated with this characteristic in the data collected. Around two thirds of claimants (63 per cent) were aware they could be joined by another person. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and Ive been through all the guides but can find anything about what to expect in a telephone assessment, like what Given the small sample size of the group that said they felt uncomfortable with video, fewer differences between subgroups were observed. A similar proportion of claimants expressed a preference for telephone assessments (45 per cent) as face-to-face assessments (42 per cent). Having a mental health problem can be expensive. 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