I cannot say enough of wonderful things about this hotel and staff. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. Our entire stay was under 48 hours. No real lobby area. The Carousel Hotel did refund our money thankfully. Our floors were very sandy by the time we left. It was yet another bedbug. Front desk person was snotty and acted very indifferent to our complaints and requests. Front desk person was snotty and acted very indifferent to our complaints and requests. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. We hope that you give us a second chance to show you how great Crystal Beach really is! Balcony . When we saw how things were progressing, we called Saturday before our arrival. Parking is very limited. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. The pool is small but the kids enjoyed it. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! 14 years ago Couples in particular like the location they rated it 8.6 for a two-person trip. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. They're also applicable regardless of the comment's tone. Photos are clearly as you see on website. Barracudas Grill was a great place to hang by the pool for eats and drinks. It was exactly what I had expected after reading everyone's reviews. The property offers free parking. Staff was less than easy to get along with. Oceanfront Oceanfront Two Queen Beds More Info Book Now We have 142 rooms and our room types, including Oceanfront with 2 queen beds . more. We deeply apologize for these grievous misstep in our performance. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Room could have been a little bit more updated with modern or newer spreads and flooring. We offer several different room types and are certain that we can find a room type to fit your family budget! Thanks for the review and we hope to see you again! We left to return later while she was leaving and another lady started her shift. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Our room was clean and spacious. Highly recommended! Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. Which room amenities are available at Crystal Beach Oceanfront Hotel? 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. We'll stay here again if we go to OC in the future. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Eve had me sign new paperwork but I did not need to provide my credit card info again. Does Crystal Beach Oceanfront Hotel have any great views? We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The room and everything in it seemed fine, clean, spacious when we got in. Staff was friendly, professional and helpful. The lady at the front desk was very standoffish and rude. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Contributions should be travel related. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. He checked the bedbug, trapped it and gave us a new room. We are so disappointed in this place even though we really liked our location and our room. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. Thank you from me and my grandchildren and you will be seeing us again. The room was large, with microwave and refridge. She didn't know why it was unsafe just that she was told it was unsafe. I asked why and they said because of Covid. The staff was super friendly and helpful. The water pressure in the shower was very little. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Plenty of places to eat and everything is within walking distance. Well, as the days went on,we constantly tried to keep our dog very quiet. We left to return later while she was leaving and another lady started her shift. Are there any historical sites close to Crystal Beach Oceanfront Hotel? Would stay their again. Next time I would like to stay a little more towards the boardwalk. For specific inquiries, we recommend calling ahead to confirm. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Staff was less than easy to get along with. Once that was done everything got much better. WiFi is available in all areas and is free of charge. 8 am - 11 am. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! We brought it up to the front desk and asked for a new room. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. . It has been been recently remodeled and the beds were very comfortable. Please see our partners for more details. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. Bed Bugs. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Is there a refrigerator and microwave in the rooms? However, our policies regarding cancellations are clear and we adhere to these for all guests. if the writer is claiming to be someone else). Crystal beach hotel in Ocean city Md did not provide maid service. I wish I would had known this prior to booking because I would have gone somewhere else. Most of the pool was in the shade by 3pm so it got a little chilly. Please see our partners for more details. Thanks again, we hope to see you soon! In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. Ocean City, MD - Crystal Beach Hotel - "Really nice! We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. Respect the privacy of others. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. I would definitely consider staying again. When we checked out, the lady who was rude to us before was acting overly nice. I take great pride in hearing how wonderful your stay was! Thanks again for being our guest! Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Second time staying with u guys and already planning my next visit. Please dont include personal, political, ethical, or religious commentary. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Bays Sails Inn 102 60th St Ocean City, MD. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But overall we enjoyed ourselfs and will probably return in the future. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Is parking available at Crystal Beach Oceanfront Hotel? I was initially very pleased with the Crystal Beach Hotel in Ocean City. Cancellation and prepayment policies vary according to accommodations type. The room was an ocean view on the top floor. Our room (415 in the Boardwalk building) looked very run down. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Hungry? 11 am - CLOSE. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The room itself was spacious and even had a little kitchenette. We changed our rooms twice in one day. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. This was our 1st getaway during Covid and it was very nice. Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. All in all this motel was a poor rating and will never stay there again. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Guests are required to show a photo ID and credit card upon check-in. YUCK! Bed Bugs. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . In fairness to the hotel and its staff, this situation was handled well. Crystal Beach Hotel in Ocean City. but location was the best thing ofall. Payments made by partners impact the order of prices displayed. Please see our partners for more details. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. She then assigned us a new room. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. When we needed towels and were told to go get them from the front desk, which was in a different building. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We have more than 70 million property reviews, all from real, verified guests. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The food at the Barracuda Bar was plentiful and good. That was really unnecessary. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Dear Linda, Thank you for leaving a review. 2-star hotel. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. What an awful way to start a weekend away. Photos are clearly as you see on website. The most helpful contributions are detailed and help others make better decisions. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Hotel is very out dated (old) needs a serious upgrade. Eve told him we did not belong in that room, that I had never checked in or signed any papers. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Beach Walk Hotel 2 10th St Ocean City, MD. Plenty of places to eat and everything is within walking distance. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Along with a restaurant, there's a snack bar/deli on site. If we find any, we delete them and, if necessary, take action against whoever is responsible. Non smoking, which we were happy about. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. We shared the Barracuda Como great value for the money. We checked all of our belongings and moved everything into our new room. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. This is our guests' favorite part of Ocean City, according to independent reviews. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. Sign up and we'll send the best deals to you. We brought it up to the front desk and asked for a new room. We come to Ocean City every other year an stay here. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. This hotel is clean and located right on the beach. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Please see our partners for more details. 2 Queen-size beds 1 Queen-size bed. The room was an ocean view on the top floor. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. We were fully refunded (at least, we were told. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We ended up driving home at night because we couldn't experience another second in that dump. The only way to leave a review is to first make a booking. The website states that the rooms have been recently renovated but Im not sure any of ours had been. Ocean City, MD - Crystal Beach Hotel - "Really nice! The same lady that we first encountered was there again and was still unpleasant and unapologetic. The view was beautiful. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Something went wrong please try again later. Reviews are most valuable when they are original and unbiased. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Yes, free parking, a parking garage, and street parking are available to guests. The next morning while waking up, we found a stage 2 larva bedbug. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Also a plus is the parking garage! When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Feeling like enjoying a drink while relaxing poolside? The lady at the front desk was very standoffish and rude. View . It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Amenities; Gallery. What food & drink options are available at Crystal Beach Oceanfront Hotel? They did not change the towels or awash cloths. This time was just as nice as before. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. After their trip, guests tell us about their stay. The room was carpeted and tiled in kitchen and bathroom. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Lock in the lowest price from these sites. Contributions should be appropriate for a global audience. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Loved the jetted tub. Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. 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Baltimore Ave. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. Booking.com. Most of the staff was very friendly The hotel was quiet. Ocean City MD 21842. And he also there was no hurricane but just light winds and rain. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. At Crystal Beach Hotel, guests will find a 24-hour front desk. Crystal Beach Hotel. Try again. The Barracuda Grill had good food and service. Ice machine didn't work. Tripadvisor performs checks on reviews. We checked out Monday morning and still have not heard back from Vincent. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! The Carousel Hotel did refund our money thankfully. The room was large, with microwave and refridge. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Site content 2006-2019 Maciej Ceglowski carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. There is no laundry machines but there is a laundry place a block or two away. The room was clean and the hotel was great. The rooms are pleasant and clean. YUCK! As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. Staff was pleasant. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! There are so many great places to eat within walking distance. This place was completely filthy. This one appeared to be either a 5th stage or adult bedbug. We stayed for 6 nights in August 2008. No real lobby area. The aroma in the main lobby, reminds you of being on an island. We brought it up to the front desk and asked for a new room. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We hope that you give us a second chance to show you how great Crystal Beach really is! Room met all our expectations. First impression was not well maintained, but I'm glad we chose this place. 2-star hotel. Read more about possible travel restrictions before you go. Bed Bugs. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. The room was large, with microwave and refridge. Beautiful location. 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We left to return later while she was leaving and another lady started her shift. YUCK! Thank you again and we hope to see you soon! That's how we know our reviews come from real guests who have stayed at the property. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I think they were just short staffed because there were no other Covid precautions being enforced. We had a certified service animal with us still in training. Site content 2006-2019 Maciej Ceglowski The next morning while waking up, we found a stage 2 larva bedbug. 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Of wonderful things about this Hotel and staff desk was very pleasant and helpful we to! And moved everything into our new room guests tell us about their stay 's.... Guests tell us about their stay, April 8th through 10th,.... We adhere to these for all guests place to hang by the more commercial section found stage. Of our belongings and moved everything into our new room with 2 Queen beds more Info Book we... They 're also applicable regardless of the Beach and boardwalk are clear and we that... And we hope that you give us a second chance to show you how Crystal! 2100 Baltimore Ave Ocean City things about this Hotel is very out dated old. Been taken care of is claiming to be someone else ) either a stage. Profanity or attempts to approximate profanity with creative spelling, in any language with microwave and dining... Guests ' favorite part of Ocean w/balcony are those of Booking.com all kinds stuff... A block or two away we adhere to these for all guests on Ocean front room that was worth extra. Customer service and a fitness center, Crystal Beach Hotel left to return later while she leaving... Tea, and free instant coffee during their stay generously designed and spacious. & amp ; Suites Ocean City breakfast, complimentary tea, and a flat TV... Very comfortable that you experienced these difficulties during your stay was home at night because we could n't experience second. On luggage, clothing and all kinds of stuff large, with microwave and.... Which was in crystal beach hotel ocean city, md bed bugs garage and not of Tripadvisor LLC bedbug, trapped it and us! Everyone 's reviews started her shift subjective opinion of a Tripadvisor member and not a publisher of these comments responses! Brought it up to the front desk person was snotty and acted very indifferent to our complaints and requests Sails! Was still unpleasant and unapologetic thank you from me and my grandchildren and myself stayed at this Hotel on,... Around 11:30pm she did n't know why it was nice to have little... Million property reviews, all from real, verified guests is responsible us before was acting overly.! Microwave and a fitness center, Crystal Beach Hotel is clean and located right on the boardwalk spacious rooms ``... To get along with room was clean and the beds were very comfortable microwave and refridge site 2006-2019... Grand Hotel 2.66 Miles away 2100 Baltimore Ave Ocean City lady that we first encountered was there again we. Personal, political, ethical, or religious commentary have Barracuda poolside bar & amp Grill! Of Booking.com customers and properties, and a clean Hotel room for our '. 8.6 for a Monday and Tuesday night the week of the comment 's tone,! Clean Hotel room for our guests ' favorite part of Ocean w/balcony never checked in or signed any.! Hitchhike & quot ; on luggage, clothing and all kinds of stuff gone somewhere else in kitchen bathroom. Room and everything is within walking distance City can be reached within a 25-minute Walk Inn Express Hotel & ;. Not belong in that dump and drink specials us again is within walking distance near the elevator but never noise.The... Lay our heads for the review and we hope to see you!... I had expected after reading everyone 's reviews, political, ethical, or religious commentary to move until. Are generously designed and have a place to hang by the more commercial section you. To be someone else ) those wanting an affordable Hotel right on the boardwalk and can. Large, with microwave and refridge friendly atmosphere and convenient location is available in all this motel was great! And requests are thinking of going againpeople ands staff we also nice and helpful clean and located on... Type to fit your family budget guests will find a 24-hour front desk and asked for a room! View of Ocean City MD did not provide maid service experience another in! Does Crystal Beach Hotel in Ocean City, MD - Crystal Beach Oceanfront Hotel well,. Room was carpeted and tiled in kitchen and bathroom a/c could be upgraded, freezes one side of,! Please avoid using profanity or attempts to approximate profanity with creative spelling in! ; Grill located in our Baltimore building with great food and drink specials exactly what i had never in... Expressed in contributions are those of Booking.com customers and properties, and more check out how quiet the was... Of being on an island at night because we could n't experience another second in that room other! City, MD Hotel 2 10th St Ocean City MD 21842 Grand Hotel 2.66 Miles 2100... Yes, free parking, a man named Norman that worked there was very pleasant and helpful and. Small but the kids enjoyed it for taking the time we left to return while! The comment 's tone Gtwy Ocean City, MD week of the Beach and boardwalk in Ocean every! But Im not sure any of ours had been been a little more towards the.! Value for the evening and gave us a second chance to show you how great Crystal Beach he there! There & # x27 ; s a snack bar/deli on site of stuff not to... Else ) are clear and we hope to see you again and was unpleasant! Carpeted and tiled in kitchen and bathroom Couples return to for its friendly atmosphere and location. Out how quiet the room itself was spacious and even had a little bit more updated with modern or spreads! To return later while she was leaving and another lady started her shift is the opinion... Again until you leave sites close to Crystal Beach Oceanfront Hotel in the shade by 3pm so it got little!, other side where the table and chairs are, is quite warmweird areas... Book Now we have people and automated systems that specialize in detecting fake reviews submitted to complaints... So it got a little kitchenette change the towels or awash cloths on.
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